Frequently Asked Questions

How to buy an airline ticket?

Enter the necessary route information in the search form at the top or bottom of the page and click Search. Within 30 seconds, you will be shown all flights for the specified destination and dates so far.
Among the proposed flights, select the appropriate option and click Select. Then enter the information of all passengers and proceed to pay for the ticket.
Confirmation of your ticket purchase is an itinerary receipt with the e-ticket number, which will be sent to your email.

First Class, Business Class, and Premium Economy Tickets.

By default, economy class is always selected on the flight search form. But you can change it to premium economy, business, or first class at any time. Simply select the desired option from the drop-down menu — in the same place where you select the number of passengers.

How long before departure can I book a ticket?

You can buy a ticket 364 days in advance. The specific period depends on the airline.
On the site, it is possible to choose a ticket no later than 4 hours before departure.

How do I get a route receipt?

An itinerary receipt with your e-ticket information will be sent to your e-mail address as soon as your ticket is issued.

How do I correct an error on my ticket?

Please note that changes to reservations may be subject to charges by fare rules and airline policy.
If you find an error in your reservation, contact us as soon as possible at (833) 423-2423

Before confirming your reservation, please make sure that the data entered is correct: check the dates, names, departure, and arrival points.
How to check-in for your flight?

In most cases, check-in for flights starts 2-4 hours before departure and ends 40-60 minutes before the scheduled departure time. But, at some airports, check-in for international flights starts 4 hours and ends 1 hour before departure. Please note that if you are late for check-in, the airline has the right to cancel your reservation.

How to check-in online?

To register online, you will need your reservation number (PNR number) or e-ticket number. Go to the airline website according to your ticket, select the «Online Check-in» option, and access your reservation using your reservation number or e-ticket and your last name.
Most airlines allow you to check-in online no earlier than 24 hours before your flight. Please note that it is not possible to check-in luggage online.
Please note that once you have checked in for your flight, you will not be able to make changes to your ticket.

Where can I find my reservation number and e-ticket number?

This information can be found in the itinerary receipt. Example reservation number: 84SRTL
Example electronic ticket number: 016-1246781231

How do I get a boarding pass?

You will receive your boarding pass when you check-in for your flight. Some airlines allow you to print your boarding pass by e-mailing it to you after online check-in. Airlines also sometimes allow you to check in with your boarding pass sent to your cell phone via a mobile app.

I do not understand how this system works. Who can help me?

We will be happy to help you!

For any questions, you can call our call center at (833) 423-2423

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